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Drug and Alcohol Service stakeholder engagement

Herefordshire Council currently commissions drug and alcohol services across the county.  Since 2015, services have been provided by Addaction.  Herefordshire Council is looking to redesign and recommission the current treatment system.  The vision for the new model is a treatment system that delivers both the best possible care and secures the best possible recovery outcomes for residents of Herefordshire.

We will be consulting with a wide range of service users and professionals to inform the design of the treatment system model.  This questionnaire has been developed for completion by professionals.

How will this information be used?
Any information you provide will be held and used in accordance with the Data Protection Act 2018 for the purposes set out above. The information you provide us will be collated by Herefordshire Council.  We may share results with our stakeholders however any comments you provide will be anonymised before publication.  For further information, please visit the Herefordshire Council website.

The results of this survey will help to inform the Drugs Needs Assessment, which will be published in November 2019.

Please respond by 30 September 2019 to ensure your views are taken into account.

If you have any queries or would like this questionnaire in an alternative format or language, please contact kayte.thompson-dixon@herefordshire.gov.uk.

Q1 Which of the following best describes your professional service area?
 
 
 
 
 
Q2
Q3
What are the emerging issues relating to drug use that you have seen in the county in relation to:
Q4a
Q4b
Q4c
Q5 In your current role, have you referred a patient / service user in to alcohol or drug treatment?
 
 
 
 
 
 
 
 
 
Q6 If yes, approximately how many referrals in to drug and alcohol services have you made in the last 12 months?
 
 
 
 
Q7 When contacting the service for the first time, how easy was it to find information about the drug or alcohol services available in Herefordshire for your patient/service user?
 
 
 
 
 
Q8 Do you think the current locations of the venues for drug and alcohol services are suitable for your patient / service user’s needs?
 
 
 
Q9 Do you think your patients / service users feel confident enough to visit the drug and alcohol service based on the information made available?
 
 
 
Q10 What might stop your patients / service users from attending or engaging with treatment services? (Please tick all that apply)
 
 
 
 
 
 
 
 
 
Q11 Do you think drug and alcohol services are most effectively delivered from a single central location, the nearest market town, community venues, GP practices, or a mixture of these? (Please tick all that apply)
 
 
 
 
Q12 Please rate how well the following elements of service provision have worked for your patients / service users:
  Excellent   Good   Average   Poor   Very poor   Don't know / Not applicable  
  GP shared care            
  Treatment in a community setting            
  Young person's service            
  Needle exchange            
  Supervised consumption            
  Other            
 
 
 
Q13 Please rate how well the following aspects have worked when you have engaged with Addaction as a referrer:
  Excellent   Good   Average   Poor   Very Poor   Don't know / Not applicable  
  Referral process            
  Communication            
  Waiting times            
  Location of services            
  Quality of care            
  Partnership working            
  Other            
 
 
 
Q14 In any future substance misuse service, how important do you think the following service elements are?
  Very important   Fairly important   Not very important   Not at all important   Don't know  
  Opening times of services (e.g. evenings and weekends)          
  Digital offer          
  Support in primary care          
  Support to access employment          
  Support to access housing          
  Peer support / mutual aid          
  Additional support for people using psychoactive substances          
  Support for children of drug / alcohol dependant parents          
  Other          
 
Q15 Do you think there are any significant gaps in the current service provision for adults in Herefordshire?
 
 
 
 
 
 
 
 
 
Q16 Are you aware of the Young Person’s Drug and Alcohol Service?
 
 
 
 
 
 
 
 
 
Q17 If yes, how would you rate the following aspects of the Young Person’s Drug and Alcohol Service?
  Excellent   Good   Average   Poor   Very poor   Don't know / Not applicable  
  Referral process            
  Communication            
  Waiting times            
  Location of services            
  Quality of care            
  Partnership working            
  Other            
 
Q18 How important do you consider the following elements to be in a young person’s drug and alcohol service?
  Very important   Fairly important   Not very important   Not at all important   Don't know / Not applicable  
  Prevention focussed activities with education settings          
  Partnership working with other local services          
  Co-location with other partner agencies          
  Recreational activities          
  Advice and Information          
  Structured psychosocial treatment          
  Counselling services          
  Other          
 
Q19
Q20 Do you think there are any significant gaps in the current service provision for young people in Herefordshire?
 
 
 
 
 
 
 
 
 
Q21

Thank you for taking part in this survey

 
   
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